SHIPPING
Shipping & Delivery
Every order is packed and dispatched from South Australia. This page covers dispatch times, delivery estimates, rates and pickup.
Where we ship
We ship Australia-wide, including metropolitan, regional and remote addresses. Orders are sent with Australia Post.
Dispatch time
In-stock orders are usually dispatched within one to two business days. Orders placed after 2:00 pm Adelaide time are prepared on the next business day. During major set releases and sale periods dispatch can take an extra business day.
Delivery estimates
Australia Post Regular Parcel typically delivers within two to four business days after dispatch to capital cities. Regional addresses, Western Australia and the Northern Territory usually take longer. These are Australia Post estimates, not guarantees, and they do not include the dispatch time above.
Shipping rates
Standard shipping is a flat AUD 9.95 per order. Express shipping is a flat AUD 19.95 per order. Free pickup in Adelaide is available to South Australian customers who select Pick up at checkout; we will confirm by email when the order is ready to collect.
Packaging
Single cards are sleeved and sent in a rigid top loader or card holder inside a bubble mailer. Graded slabs and sealed products are packed with protective material in a box sized for the order.
Tracking
A tracking number is added to your order once the Australia Post label is created. Open My account, choose Orders, then open the order to see it. Tracking can take up to 24 hours to show movement after the label is created.
Delayed or lost parcels
If tracking has not moved for five business days, contact us and we will lodge an enquiry with Australia Post. Most delayed parcels are located and delivered. If a parcel is confirmed lost in transit we will replace the order or refund it.
Delivery address
Please check your delivery address before completing checkout. We cannot change the address once a label has been created. Parcels returned to us because of an incorrect or incomplete address can be re-sent at the standard shipping rate.
Contact
Email [email protected], phone 0416 079 106, or use the contact page. See also our returns and refunds policy.